Shipping & Delivery

SHIPPING AND ORDER DELIVERY POLICY

At Gameswoman, we are committed to providing a transparent, clear, and efficient delivery experience for all purchases made on gameswoman.com. We operate in full compliance with all requirements for clear shipping policies as mandated by Google Merchant Center.

1. Shipping Coverage and Exclusions

We proudly offer reliable shipping services across the Contiguous United States, as well as Alaska and Hawaii.

• Service Area: All 50 U.S. states.
• Exclusions: We strictly do not ship to P.O. Boxes, APO/FPO/DPO military addresses, or U.S. territories outside of Alaska and Hawaii.
• International Shipping: International shipping is not available at this time.

2. Order Processing and Handling Time

Processing Time refers to the duration required to verify your order, perform quality checks, and package the items before they are dispatched.

• Fulfillment Center Location: 2155 DELAWARE AVE. STE 150, SANTA CRUZ, CA 95060, UNITED STATES
• Standard Processing Time: Orders placed and verified before 2:00 PM EST (Monday through Friday) are typically processed on the same business day.
• Next-Day Processing: Orders placed after 2:00 PM EST or on weekends/holidays are processed on the next business day.
• Peak Season Adjustment: During high-volume periods, please allow an additional 1–2 extra business days for order handling.

3. Estimated Delivery Transit Time

Delivery Transit Time is the duration from shipment handover to final delivery to your specified address.

• Estimated Delivery Transit Time: 2–5 business days within the contiguous United States, depending on the specific location and regional shipping zones.
• Total Delivery Estimate (Processing + Transit): Please allow a total of 3–6 business days from the date of order placement for your package to arrive.

4. Shipping Fees Structure

We maintain a simple and transparent fee structure for all domestic shipments.

• Flat Shipping Fee: A flat shipping fee of $6.99 USD is applied to all domestic orders.
• Transparency: There are no hidden charges added at checkout.

5. Trusted Delivery Partners

To ensure secure and timely delivery, we collaborate with reliable national carriers: USPS (United States Postal Service), UPS (United Parcel Service), and FedEx. Our system selects the optimal service based on the delivery region.

6. Tracking and Order Updates

Upon dispatch from our fulfillment center, you will receive a Shipping Confirmation Email containing:

• Your unique tracking number.
• A direct link to monitor your shipment’s status in real-time.

If your tracking link displays no updates or movement for 72 hours, please contact us for immediate investigation.

7. Shipping Issues and Dedicated Support

We are committed to resolving shipping concerns promptly. Please contact us if your package has not arrived after 7 business days from the ship date.

• Email for Support: support@gameswoman.com
• Company Name: Gameswoman
• Business Address: 2155 DELAWARE AVE. STE 150, SANTA CRUZ, CA 95060, UNITED STATES

We typically respond to all support emails within 1 business day and will assist with carrier claims or arranging reshipments when applicable.