ORDER MODIFICATION AND DELIVERY ACCURACY POLICY
At Gameswoman, we prioritize rapid fulfillment to ensure your order arrives quickly. To manage this process efficiently while allowing for customer flexibility, we have established a clear policy for order changes and cancellations after an order is placed on gameswoman.com.
- Order Change and Cancellation Window
Should you need to make changes to your order details (e.g., product size, color, or quantity) or require a full cancellation, you must contact us within 4 hours of the initial purchase confirmation timestamp.
- Action Required: To ensure your request is logged and processed quickly, please email our team immediately at support@gameswoman.com.
- Cutoff Period: We strictly adhere to this 4-hour cutoff period. Once this window has elapsed, your order data is locked, batch-processed, and transferred to our fulfillment center for preparation. Therefore, we cannot guarantee any modifications or cancellations after this time limit.
- Mandatory Address Accuracy Requirement
The customer bears full responsibility for providing a complete, accurate, and deliverable shipping address during checkout.
- Verification: Before finalizing your order, it is mandatory that you carefully verify all address components, including the recipient’s name, street number, apartment/suite number (if applicable), city, state, and correct ZIP code.
- Liability for Address-Related Delivery Failures
Gameswoman is not liable for any delays, losses, or delivery failures that arise as a direct result of incorrect, insufficient, or incomplete address information supplied by the customer during the checkout process.
- Re-shipment Costs: Any costs incurred for re-shipment due to address errors (e.g., package returned to sender) will be the responsibility of the customer. We will contact you to arrange payment for the new shipping fee.
- Customer Assistance and Contact Information
For any urgent questions regarding your order, or if you require assistance with address verification, our support team is ready to help.
- Store Name: Gameswoman
- Website: gameswoman.com
- Email Support: support@gameswoman.com
- Business Address (Fulfillment Location): 2155 DELAWARE AVE. STE 150, SANTA CRUZ, CA 95060, UNITED STATES