Return & Refund

Return & Refund Policy

Last Updated: January 2026

At Gameswoman, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help. This policy outlines our simple and transparent process for returns, refunds, and exchanges.

1. 30-Day Return Window

You have 30 days from the date of delivery to request a return or exchange. To be eligible, items must be:

• Unused, unworn, and unwashed.
• In the original packaging with all tags attached.
• Accompanied by a valid order number or proof of purchase.

2. 100% Free Returns & Exchanges

We believe in a worry-free shopping experience. Therefore, Gameswoman offers free returns in all cases.

• No Restocking Fees: We never charge a fee to restock items.
• No Shipping Fees: We provide a prepaid return shipping label for all domestic returns, whether you changed your mind or received a defective item.
• Free Exchanges: If you need a different size or color, we handle the return and the new shipment at no cost to you.

3. How to Initiate a Return

To start your return process, please follow these steps:

1. Email our support team at support@gameswoman.com.
2. Include your Order Number and the reason for the return.
3. Our team will respond within 24 hours with your prepaid return shipping label and instructions.

4. Refund Process & Timeline

Once your return is received at our facility, we follow a strict timeline to get your money back to you:

• Inspection: Items are inspected within 1–2 business days of arrival.
• Approval: Once approved, your refund is initiated immediately to your original payment method.
• Bank Processing: It typically takes 1–2 business days for the funds to appear in your account.
• Total Estimated Time: The entire process usually takes up to 5 business days from the moment we receive the item.

5. Damaged, Defective, or Wrong Items

If your order arrives damaged or you receive the incorrect item, please notify us at support@gameswoman.com within 7 days of delivery. We will prioritize your case and offer a free replacement or a full refund immediately.

6. Non-Returnable Items

The following items are not eligible for return:

• Items marked as Final Sale.
• Gift Cards.
• Items that show clear signs of use, washing, or damage caused after delivery.

7. Order Cancellations

If you need to cancel your order, please contact us as soon as possible.

• Orders can be canceled for a full refund if they have not yet been processed for shipment.
• If the order has already been shipped, please follow the standard return process once the package arrives.

8. Contact Information

For any questions regarding returns or refunds, please contact our dedicated support team:

• Store Name: Gameswoman
• Website: gameswoman.com
• Email: support@gameswoman.com
• Address: W2746 Half Mile Rd, Pulaski, WI 54162, United States
• Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)